Cancellation & Refund Policy

Last updated: September 2026

1. Order Cancellation

You can cancel your order before it is processed or dispatched. Once the order is out for delivery, cancellations are not accepted.

2. Returns & Replacements

We accept return or replacement requests within 7 days of delivery for defective, damaged, or incorrect items received. Perishable grocery items must be reported within 24 hours of delivery.

3. Refund Process

Once your return is inspected and approved, refunds will be initiated. The refunded amount will be credited back to your original payment method (bank account, UPI, or card) within 5 to 7 working days.